From our studio to their door
Delivery time = making time + shipping time. Ready-to-ship pieces leave within 1–2 days; made-to-order lead times are on every product page.
Hyderabad
Same dayFor ready pieces ordered before 2 pm. Hand-delivered by our team or courier partner. ₹150, free over ₹3,000.
Rest of India
3–6 daysTracked via Blue Dart / Delhivery after dispatch. Free standard shipping; express for ₹350.
International
7–12 daysDHL / Aramex, tracked door to door. From ₹2,400; calculated at checkout by weight.
Timelines by destination
| Destination | After dispatch | Rate | Notes |
|---|---|---|---|
| Hyderabad & Secunderabad | Same / next day | ₹150 · free over ₹3,000 | Choose a delivery date at checkout |
| Metro cities (Bengaluru, Mumbai, Delhi, Chennai) | 2–4 days | Free · express ₹350 | Tracking by WhatsApp |
| Rest of India | 4–6 days | Free · express ₹350 | Remote PIN codes may take longer |
| UAE, Saudi Arabia, Qatar, Oman | 5–8 days | From ₹2,400 | Popular for Eid and nikah gifts |
| UK & Europe | 7–10 days | From ₹2,900 | Import VAT may be charged on arrival |
| USA, Canada, Australia | 8–12 days | From ₹3,400 | Duties may apply above local limits |
Packaging, customs & damage
How are pieces packed?
Canvases are corner-guarded and double-boxed; resin is wrapped in foam and crated for international shipments. Gifts arrive wrapped, with a handwritten card and no prices inside.
Who pays customs duties?
International duties and import taxes are set by the destination country and paid by the recipient on arrival. We declare gifts accurately and can advise on typical costs.
What if something arrives damaged?
Send us a photo within 48 hours of delivery and we’ll remake or refund it. We’ve kept the kintsugi spirit, but we won’t make you glue it.